We strive to ensure excellent customer service at all times. This is achieved by teaming up with quality brands and manufacturers such as Hako, whose product guarantees quality and reliability.
From planned maintenance to emergency breakdown visits, our experiences engineers can be on site to get you back up and running as soon as possible.
Similarly to our Forklift maintenance packages our Floor care packages are designed to give you the peace of mind that your equipment continues to operate to its peak performance, giving you reliability.
As an authorised repairers for leading equipment brands, we pride ourselves in being able to service and repair any make and model of machine.
"I have been with Dale farm based at the Ash Manor site in Wrexham for 3 months as the Logistics / Customer Service Manager. During my time I have experienced a lot of challenges with in the logistics side of the site, from damage caused by FLT drivers to company property and property of others. A lot of this is due to them being new to Forklifts and not having as much experience with others. Steve has worked closely with the site to look at what the drivers need for the day by day tasks using the FLT, from the environment they are working in with in the buildings to the environment outside and the impact the whether conditions may have for the drivers. This is my first time I have been in the position as a logistics manager as my previous experience is production.
Steve has worked closely with me to look at ways of improving safety on site. When we received the new fleet of Forklift trucks he kindly provided us with safety check books for each truck to get us started and to encourage the drivers to care about their safety and to help look after the equipment they have been provided. A lot of time and work as also gone in to the racking on site from working with the relevant people on site to ensure they provided us with what was required to adjustments in the driving racks for more room to assist the drivers with the day to day task to completing all the repairs to the current racking on site to ensure we have a safe environment to work in.
Steve is also providing us with his time and is carrying out some behavioural safety awareness training with all the FLT drivers on site to help get them more involved with improvements we are trying to make to the site.
I find Steve and the rest of the Hannaman team very helpful and easy to work with. They are quick responding and provide an excellent service and would highly recommend using them."
Kelly Capper Logistics / Customer Service Manager, Ash Manor Cheese, Wrexham
"Further to Yesterdays conversation, I just wanted to say Thank You for a Great Service, You really went out of your way for what was a very small Job, I appreciate that. The job went really well - thanks to your efforts. Please can you pass this on to your team who were all very efficient and a pleasure to deal with. I guess you will be thinking this is a bit over the top!
But it is so rare these days that companies put themselves out to help and then get it right first time on time, I felt I needed to let you know."
David Hughes, Managing Director, Nicol Hughes Foodservice
"I had to drop you an e-mail after taking delivery of the new Mitsibushi FLT, what a fantastic piece of kit that is! I’m happy we went with the upgrade on the cab controlled fork positioners, but all of the factory extras such as the fully enclosed cab, front and rear wipers, scales and Dual speed mode were a very pleasant surprise for the FLT drivers, I can’t get them out of it! So once again Hannaman have given us what we required and surpassed our expectations. Many thanks for your help and invaluable advice."
Ian Mcgillivray, Operations Manager, Dantec Limited
"Calbee initially approached Hannaman’s requiring racking, industrial floor care and forklifts, where we invited them to tender at our new production facility in Deeside, North Wales. During the project installation stages of our new production line being installed, Hannamans
supplied the short-term rental of a number of forklifts enabling us to install all the machinery within the production line and whilst some elements of the installation were quite complex, Hannamans always came up with the right solutions. Due to this service and the building of an excellent working relationship with Steve and his team, we awarded Hannamans the contract to supply our material handling equipment, all of which was delivered as specified and within the required delivery timescales. Our working relationship has since developed further and we have continued to place orders for further equipment’s which included pallet trucks and access platforms. Additionally Hannamans have managed all of our operator training both for forklifts and access platforms ensuring that we have competent operators and also that we remained fully compliant with current H&S legislation.
During the site installation period, Hannamans have not only played a key part in assisting us to meeting our deadlines in getting our new production line up and running in Deeside, they have also been constantly available to assist when asked, offer guidance when requested orrecommended local business guidance and because of this we look forward to working with them as both businesses continue to grow and establish a fantastic working partnership. We are delighted to have worked with them and I would fully recommend Hannaman Material Handling to any other prospective business."
Simon Loftus, Project Engineering Manager, Calbee UK Ltd
"We approached Hannaman’s in March 2015 when we were looking at introducing a new approach to our stores management system. Steve and his team at Hannamans were able to suggest a number of options one of which included a system of racking and storage shelving incorporating a “man up” turret forklift truck, a system that fully suited our operations and storage needs.
On placing the order Hannamans provided us with a temporary loan of an articulated forkliftwhich enabled us to relocate parts of our stock into the new racking allowing us space to move in other areas whilst refurbishment was going on in other parts of the warehouse. In order to
ensure that the installation was complete, Hannamans also arranged forklift training to ensure that our operators were fully competent to use the new systems, ensuring that we kept up to date with legal and Health and Safety requirements. Before and during the installation I kept changing the plans and schedules however these were never an issue with amendments altered straight away without any fuss or complaint. Steve and the team at Hannamans are always happy to help and are extremely quick to respond, whatever the request. They work with your needs and understand the constraints and requirements of your business to ensure that you get the best material handling solution.
I would fully recommend Hannaman Material Handling."
Andy Conroy, Production Manager, AF Global Connectors & Sealing Technologies